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Hospitality Services

  /  Hospitality Services

The Cooking Collaborative

A targeted auditing approach to improving the visual hospitality & customer service experience.

Evaluators mimic natural customer behaviors and record their experiences at various touch points throughout the customer journey.

 

Our team of chefs, F&B professionals, interior designers, & architects mimic everyday customer habits to evaluate hotel & restaurant customer service and visual experiences. Our performance & visual assessments help to drive positive improvements within your team & visual grounds. Through our consultant’s background in design + F&B, we develop various touchpoints that are often overlooked in traditional customer experience mystery shopping.

 

By providing customer research to your organization, enhancements are able to be made to improve the overall customer experience retaining existing customers and expanding your business to satisfied new customers.

Property & Grounds Evaluation

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Leadership

This is where culinary
& creativity blend.

Give us a shout & let's collaborate.

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CAREERS

We’re always looking
for new talent.

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